24 hours a day.
7 days a week.
Our in-house RoadCARE team is available 24/7 to get you back on the road as quickly as possible with the service you've come to expect from Premier. Best of all, it’s available to all Premier customers.
Need RoadCARE now? Call us at 844.800.3937
- Point of contact
- Call back number
- Company name
- Reason for service
- Location where service is needed
- When service is needed
- Trailer number
- Trailer license plate
- Cargo status
- Mileage reading
- For tires: tire position and size
- For reefers: alarm codes
Need a Copy for the Road?
Did You Know...
Premier now has service accounts not only with Love’s but also with TA truck stops! These accounts were created for you - fleet pros who value convenience, savings, and support.*
- Call RoadCARE at 844-800-3937 for your roadside service
- Our in-house team will help assess if a TA, Love's or other service provider is the best fit for your needs
- Receive your invoice directly from Premier, tapping into our discounted rates and eliminating mileage fees
- TA: All locations with service shops are included. Click the download button for a list of all participating TA truck stop locations
- Love’s: Limited to most, but not all service shop locations. Click the download button for a list of all participating Love's truck stop locations
*Please note: TA and Love's accounts are applicable only for Premier Trailer Leasing equipment.
Common trailer services completed at TA & Love’s
- Light repairs
- Tires
- PM/FHWA
- Electrical
Additional Driver Benefits
- Both TA and Love’s offer driver reward points systems. Many drivers use their points for meals, showers, laundry services, weigh stations, and overnight parking at TA/Love’s facilities.
- Drivers can use their downtime during the service to grab a bite to eat, rest, etc.
The Service You’ve Come to Expect from Premier. All day. Every day.
Premier Customer Experience
The service you expect from Premier now covers you on the road. No matter the day or hour, a member of our in-house RoadCARE team is standing by to help 24/7.
Quicker Response Times & Availability
Real-time roadside assistance is now initiated with our in-house service team, which dispatches technicians more efficiently and effectively, ensuring you get the service you need anywhere, anytime.
Proactive Status Updates
We’ll keep you on the road and up to date with proactive notifications that make it easier for drivers and fleet managers to track repair status.
RoadCARE You Can Count On
- 24/7 In-House Team
- Nationwide Repair Network
- Direct-to-Driver Communication
- Friendly and Flexible Service
“Premier RoadCARE allows us to bring the Premier service to our customers for 24/7 roadside assistance.
We recognize our customers love their experience with our team during business hours and are missing that level of service after hours. Premier RoadCARE is our solution. By bringing the service in-house, we can streamline the repair process and improve communication to keep fleet managers in the loop and drivers on the road.”
JIM AUBUCHON, CEO
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